Tailored for Every Buyer Persona

For Health-Conscious Families

Say goodbye to hidden nasties in your tap water. The Vortex-Pro-III removes:

• Chlorine & Chloramines – often linked to skin irritation and bad taste

• Heavy Metals – including lead, mercury, and other harmful contaminants

• Sediment & Rust – protects plumbing and improves water clarity

• Pesticides & VOCs – common in municipal supplies

• Optional Flouride removal

• Bacteria & Microorganisms – for added peace of mind Enjoy safer water for drinking, cooking, and bathing, all from one system.

For Eco-Conscious Buyers

Go green without sacrificing performance:

• Reduces reliance on bottled water, cutting plastic waste

• No electricity or backwashing required, making it energy-efficient

• Long-life cartridges (up to 12–18 months) reduce maintenance and environmental impact

• Made with durable, sustainable materials, including a full stainless-steel housing

For Luxury & Quality-Focused Homeowners

Built for those who expect the best:

• Premium 316 stainless steel housing blends style with strength

• Protects high-end fixtures and appliances from scale and corrosion

• High flow rate (up to 98 LPM) ensures excellent pressure across multiple bathrooms

• A sleek, modern design that fits seamlessly into your home

Refund Policy – Whole House Water Filtration System

Effective Date: [Insert Date]

At West Coast Water Filtration, we stand behind the quality of our products and services. If you are not satisfied with your Whole House Water Filtration System, we’re here to help.

1. Australian Consumer Law

Our refund policy complies with the Australian Consumer Law, which guarantees your right to a refund, replacement, or repair if a product is faulty, not as described, or unfit for its intended purpose.

2. Refunds for Faulty or Defective Systems

If your system is faulty, damaged, or not working as expected, please notify us within 30 days of installation. We will assess the issue and offer one of the following remedies:

• A repair or replacement of the faulty component(s)
• A full or partial refund, depending on the nature of the issue and service provided
• Reinstallation or technician support if the fault is installation-related

📩 To report an issue, please contact us at [Your Email] or call [Your Phone Number].

3. Change of Mind

Due to the size and custom nature of whole house systems, we do not offer refunds for change of mind once the system has been installed. If the product is still unused and in original packaging, we may consider a return at our discretion, subject to a restocking fee and return shipping costs.

4. Installation Fees

Installation fees are non-refundable once the system has been installed, unless the service was not delivered as agreed or there is a proven installation-related fault.

5. System Return Conditions

If a return is approved:

• The product must be returned in original condition with all parts and accessories
• You will be provided with return instructions and, where applicable, return shipping labels
• Refunds will be processed within 5–10 business days of receiving the returned system

6. Cancellations (Pre-Installation)

If you cancel your order prior to installation, a full refund will be provided, unless the system has already been prepared or delivered. In that case, delivery and handling fees may apply.

7. Contact Us

If you have questions or need support with a refund or return, please contact:
📞 [Your Phone Number]
📧 [Your Email Address]
🌐 [Your Website URL]

We’re committed to ensuring you feel confident and supported when choosing West Coast Water Filtration. Your satisfaction is our priority.